Table of Contents

Xiover Privacy Policy

Last updated: 17th,July, 2025

Introduction

Xiover operates a freelance marketplace in Phoenix, Arizona, USA. This Privacy Policy outlines how we collect, use, share, and protect your information. By using our services, you agree to the terms outlined below.

Who This Applies To

This policy applies to all users aged 18 or older—including freelancers, clients, agencies, and visitors—who register or interact with our website and services.

Data We Collect

a. User-provided information

  • Personal details: name, email, postal address, government-issued ID or verification photos/videos
  • Profile content: resumes, portfolios, photos
  • Payment and billing info: processed via Stripe, PayPal, or directly, including tax identifiers
  • Referral or message content: data you share about others via platform interactions

b. Automatically collected data

  • IP address, geolocation, device/browser info
  • Usage logs, cookies, tracking, performance analytics
  • Work diary entries (screenshots, activity logs, timers) — with user consent

How We Use Data

  • We process your information to:
  • Enable account creation, transactions, and service delivery
  • Verify identity and prevent fraud
  • Provide customer support, payment processing, dispute resolution
  • Monitor and improve platform performance and market services
  • Send operational or promotional communications

Third-Party Data Sharing

  • We share certain data with:
  • Service providers (payment processors, hosting, analytics, fraud prevention)
  • Partners or affiliates, only with user consent (e.g., marketing, referrals)
  • Authorities, regulators, or those required by law enforcement
  • Other users: e.g., freelancers share work diaries/timesheets with clients with permission

Data Storage & Transfers

Your personal data is stored indefinitely unless you request deletion (subject to legal obligations). Data may be stored and processed in the U.S. and transferred internationally. We employ industry-standard safeguards like encryption and secure storage.

Security

We use HTTPS/TLS for data in transit and encryption at rest. We support best practices including strong passwords, multi-factor authentication, anti-malware systems, and secure programming standards

Cookies & Tracking

We and our partners use cookies, beacons, and scripts to analyze trends, improve the platform, serve ads, and detect fraud. You can opt in/out via consent tools.

User Rights

Depending on jurisdiction, you may request to:

  • Access, correct inaccuracies, or delete your data
  • Opt out of profiling and marketing
  • Withdraw consent previously provided
  • For account deletion or data requests, contact us via info@xiover.com.

Children’s Privacy

Users must be 18 or older. We do not knowingly collect data from minors.

Communications & Marketing

We send service-related notices by default. Marketing or promotional emails require explicit consent, with opt-out links in each message.

Dispute Resolution & Breach Notification

In disputes (e.g., payments or content), we will facilitate internal review and may involve licensed third parties. In case of a data breach, we will promptly notify affected users and authorities as required by law.

Updates to This Policy

We may revise this Privacy Policy. Major changes will be notified via the platform or email. Continued use post-update implies acceptance.

Contact Us

For questions, data access, corrections, deletion requests, or disputes:
Email: info@xiover.com